Swift Salamander User Guide / Help and Problems
Report a Problem
How to record what the app does when a problem happens, and send the recording to the developer.
A recording shows the developer what the app did before the problem. Make the recording first, then report the problem.
Record the Problem
- Choose Settings > Advanced, then open Logging and Diagnostics.
- Click Diagnostics….
- Click Start Recording.
- Do the thing that causes the problem.
- Click Stop and Save.
A recording at the Trace level writes a lot to the file. After you finish, set the log level back to Error.
Send the Recording
- Open https://logs.swiftsalamander.app in your browser.
- Upload the file you saved.
- Copy the code the site gives you.
- Open Help > Report a Bug… from the menu bar, describe the problem, and paste the code into the report.